What comes with MUA membership?

Stakeholder engagement is now essential in this rapidly developing market

• E-mail briefings throughout the year, providing updates on important issues being debated within the Industry, and/or decisions being made by Government, the Regulator, Royal Mail and other key decision makers.
• A news update service entitled MUA eNews published in the 'Members' Area' providing links to media coverage on key issues facing the industry.
• An opportunity to attend scheduled MUA Inland Committee meetings (minimum six per year) at which key decision makers are invited to discuss salient issues. These regularly include key figures in Royal Mail Group, Ofcom, and CWU, as well as representatives from BEIS, Royal Mail Retail, Royal Mail Wholesale, and other mail delivery organisations such as Whistl, DHL's UK Mail Group and TDG's Secured Mail.
• Invitations to join MUA delegations meeting with the Regulator to discuss issues of concern and/or contentious consultations in more detail, and the opportunity to contribute to MUA's formal responses on behalf of business mailers.
• Provision of a monthly Regulation and Industry Report circulated to all member companies, providing readers with strategic insight into industry developments over the past month.
• Regular contact and information share (in confidence when necessary) with fellow business customers, suppliers and equipment manufacturers from a wide range of mailing industry interests.
• Access to the results of industry research, such as that carried out during the last period of industrial unrest, to gauge the impact of strike action on the industry.
• The opportunity to take part in UK Postal Monitors as and when they take place, to independently assess national quality of service.
• Plus reduced delegate fees for MUA supported conferences.

The UK Postal Industry is facing challenging, changeable times, and it is important business customer representation and stakeholder engagement with the Regulator Ofcom is developed and maintained. Indeed, business customers need to recognise the importance of pushing for an appropriate interface with all key stakeholders, and this can be achieved through the combined influence of an association such as MUA.