What comes with MUA membership?
The UK Postal Industry now finds itself at a cross roads
- E-mail briefings throughout the year, providing updates on important issues being debated within the Industry, and/or decisions being made by Government, the Regulator, Royal Mail and other key decision makers.
- A news update service entitled MUA eNews circulated weekly (or more often in circumstances that demand it) providing links to media coverage on key issues facing the industry.
- An opportunity to attend scheduled MUA Inland Committee meetings (minimum six per year) at which key decision makers are invited to discuss salient issues. Over the past year these have included representatives from Royal Mail Retail, Royal Mail Wholesale, DHL Global Mail, TNT Post, CEO of Postcomm, and representatives of the Department of Business, Innovation and Skills (BIS) - formerly the Department of Business Enterprise and Regulatory Reform (BERR).
- Invitations to join MUA delegations meeting with the Regulator to discuss issues of concern and/or contentious consultations in more detail, and the opportunity to contribute to MUA's formal responses on behalf of business mailers.
- Regular contact and information share (in confidence when necessary) with fellow business customers, suppliers and equipment manufacturers from a wide range of mailing industry interests.
- Access to the results of industry research, such as that carried out during the last period of industrial unrest, to gauge the impact of strike action on the industry.
- The opportunity to take part in UK Postal Monitors as and when they take place, to independently assess national quality of service.
- Plus reduced delegate fees for MUA supported conferences.
The UK Postal Industry now finds itself at a cross roads, and it is by no means clear how future business customer representation will interact with the new Regulator Ofcom. It has also been made clear to MUA that with the demise of Postwatch, business customers are now expected to represent their own interests in future, and it is therefore essential business customers recognise the importance of pushing for an appropriate interface with key stakeholders, through the combined influence of an association such as MUA.